WHERE DO YOU DELIVER TO?

We deliver to the UK and the Republic of Ireland. For deliveries to Isles, Scottish Highlands and Channels Islands please contact us for options and prices.

HOW MUCH DOES POSTAGE COST?

We offer FREE second class postage on all orders. An upgrade to first class postage is available for £3.95

WHAT IS YOUR RETURNS POLICY?

30 Day Returns - Our hassle-free 30-Day Money-Back Guarantee is designed to give you peace of mind.

Changed your mind? If you aren't delighted with your purchase, you can return a product within 30 days and we will happily refund the purchase price. 

Product/s that were purchased and delivered with a promotional Free Gift must be returned with that Free Gift to receive a full refund for the original item purchased. We reserve the right to deduct the current website price of the Free Gift or promotional item, should the return be delivered without this item included.

HOW DO I RETURN MY ORDER?

For instructions on how to return please see your dispatch note included within your order. If you do not have this dispatch note, please contact us and a member of our team will be able to assist you further.

Please Note: Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders. You are responsible for shipping the products back to us. We recommend using a trackable shipping method. Individual products may be excluded from this guarantee. Check the product description before you place your order.

HOW DO I GET A REFUND?

As soon as we receive and process your return, we will notify you via email. Your credit card should be credited within 10 business days of the time that you receive this email. 
 

WHAT SHOULD I DO IF I RECEIVE AN INCORRECT OR FAULTY ITEM?

Please use the enclosed returns form to post the item back to us for an exchange or refund. Upon reciept of the goods, we will issue a refund of your postage expense.